NetScan

NetScan Privacy Policy

Welcome to the NetScan Privacy Policy. This policy explains how CipherGuard Technologies, located in Toronto, Ontario, Canada, collects, uses, and protects your personal data when you use our NetScan network security scanner and related services. We are committed to protecting your privacy and ensuring the security of your information. This policy is effective as of October 26, 2023.

1. Information We Collect

We collect several types of information from and about users of our NetScan service, including:

• Personal Data: This includes your name, email address, postal address, phone number, and other contact information you provide when you register for an account, subscribe to our services, or contact us for support.
• Usage Data: We collect information about how you use NetScan, such as the types of scans you perform, the IP addresses you scan (only if you explicitly provide them within the scope of a scan), the vulnerabilities detected, and the reports you generate. This data is crucial for improving our service and providing tailored security recommendations.
• Device Data: We collect information about the devices you use to access NetScan, including the device type, operating system, browser type, IP address, and unique device identifiers. This helps us optimize NetScan for different devices and troubleshoot technical issues.
• Cookies and Similar Technologies: We use cookies and similar tracking technologies to collect information about your browsing activity on our website and within NetScan. This includes your preferences, login information, and usage patterns. You can manage your cookie preferences through your browser settings, as detailed in our Cookies Policy.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To Provide and Improve NetScan: We use your information to operate, maintain, and improve NetScan, including developing new features, enhancing performance, and fixing bugs. For instance, analyzing usage patterns helps us identify areas where NetScan can be more efficient and user-friendly.
• To Personalize Your Experience: We use your information to personalize your experience with NetScan, such as recommending relevant scans, providing tailored security advice, and customizing the user interface.
• To Communicate with You: We use your information to communicate with you about NetScan, including sending you important updates, security alerts, promotional offers, and support messages. You can opt-out of receiving promotional emails at any time.
• To Ensure Security: We use your information to protect the security of NetScan and our users, including detecting and preventing fraud, unauthorized access, and other malicious activities.
• To Comply with Legal Obligations: We may use your information to comply with applicable laws, regulations, and legal processes, such as responding to subpoenas or court orders.
• Research and Development: We may use anonymized and aggregated data for research and development purposes, helping us to understand industry trends and improve our security technologies.

3. Data Security

We take the security of your personal data very seriously and implement appropriate technical and organizational measures to protect it from unauthorized access, disclosure, alteration, or destruction. These measures include:

• Encryption: We use encryption to protect your personal data both in transit and at rest. For example, we use HTTPS to secure data transmission between your browser and our servers.
• Access Controls: We restrict access to your personal data to authorized personnel only, and we implement strict access control policies to prevent unauthorized access.
• Regular Security Audits: We conduct regular security audits to identify and address potential vulnerabilities in our systems and processes.
• Intrusion Detection and Prevention: We use intrusion detection and prevention systems to monitor our network for suspicious activity and prevent unauthorized access.
• Data Backups: We regularly back up your data to ensure that it can be recovered in the event of a system failure or data loss.

Despite these measures, no method of transmission over the Internet or method of electronic storage is completely secure. Therefore, we cannot guarantee the absolute security of your personal data.

4. Sharing Your Information

We may share your information with the following categories of recipients:

• Service Providers: We may share your information with third-party service providers who help us operate NetScan, such as hosting providers, payment processors, email marketing services, and security vendors. These service providers are contractually obligated to protect your information and use it only for the purposes we specify.
• Business Partners: We may share your information with business partners who offer complementary products or services that may be of interest to you. We will only share your information with your consent.
• Legal Authorities: We may disclose your information to legal authorities if required by law or legal process, such as a subpoena or court order.
• Affiliates: We may share your information with our affiliates, which are companies that are under common control with CipherGuard Technologies.
• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring entity.

We do not sell your personal data to third parties.

5. Cookies and Similar Technologies

We use cookies and similar technologies to collect information about your browsing activity on our website and within NetScan. Cookies are small text files that are stored on your device when you visit a website. We use cookies for the following purposes:

• Essential Cookies: These cookies are necessary for the operation of our website and NetScan. They enable you to log in, navigate the site, and use its features.
• Performance Cookies: These cookies collect information about how you use our website and NetScan, such as the pages you visit and the links you click. This information helps us improve the performance of our website and NetScan.
• Functional Cookies: These cookies enable our website and NetScan to remember your preferences, such as your language settings and login information.
• Advertising Cookies: These cookies are used to deliver personalized advertisements to you based on your browsing activity. We may use third-party advertising partners to serve these ads.

You can manage your cookie preferences through your browser settings. Most browsers allow you to block or delete cookies. However, blocking or deleting cookies may affect the functionality of our website and NetScan. Please refer to our Cookies Policy for more detailed information.

6. Your Rights

You have the following rights with respect to your personal data:

• Right to Access: You have the right to access the personal data we hold about you.
• Right to Rectification: You have the right to have your personal data corrected if it is inaccurate or incomplete.
• Right to Erasure: You have the right to have your personal data erased in certain circumstances, such as when it is no longer necessary for the purposes for which it was collected.
• Right to Restriction of Processing: You have the right to restrict the processing of your personal data in certain circumstances, such as when you dispute the accuracy of your data.
• Right to Data Portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format and to transmit it to another controller.
• Right to Object: You have the right to object to the processing of your personal data in certain circumstances, such as when we are processing your data for direct marketing purposes.
• Right to Withdraw Consent: If you have provided us with your consent to process your personal data, you have the right to withdraw your consent at any time.

To exercise any of these rights, please contact us using the contact information provided below.

7. Third-Party Services

NetScan may integrate with third-party services, such as third-party vulnerability databases or reporting tools. We are not responsible for the privacy practices of these third-party services. We encourage you to review the privacy policies of these services before using them.

8. Children's Privacy

NetScan is not intended for use by children under the age of 16, and we do not knowingly collect personal data from children under the age of 16. If you are a parent or guardian and believe that your child has provided us with personal data, please contact us immediately. We will take steps to delete the information as soon as possible.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will post any changes on our website and notify you by email if the changes are significant. Your continued use of NetScan after the changes have been posted constitutes your acceptance of the revised Privacy Policy.

10. Contact Information

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

We are committed to resolving any concerns you may have in a timely and effective manner.